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Two Report Options To Suit Your Individual Needs

Same report, different ways to obtain it.

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Optimum-10

Open Access

Documents Required Yes No
Annual Compliance Fee$35.00 None
Request Submitted ByRealtor / Landlord Tenant
Turn Around TimeApprox. 30 seconds Depends On Tenant
Site Inspection RequiredYes
(Learn More)
No
File Tenant Collection Accounts Yes No
Rent Reporting to the Credit Bureaus Yes No
Report Price

$25.99

$35.00

Congratulations on taking the first step in receiving the most accurate and comprehensive tenant screening report available.

The differences between our account types are as follows;

Our OPTIMUM 10 account allows our customers to create and log in to their account, purchase reports, enter the tenant’s personal information and then submit the report request themselves. Reports are delivered in less than 30 seconds. We require all OPTIMUM 10 users to provide certain documents that confirm they have "Permissible Purpose" to run background checks. This account requires an annual compliance fee of $35 (waived if the user runs 50 reports /year) and an on-site office inspection.

OPTIMUM 10 accounts can also run screening reports on applicants without a Social Security Number. Finished reports must be safe-guarded to protect against identity theft. Therefore they cannot be copied and given to any third party but all parties involved in the transaction can see the reports.

Both TENANT OPEN ACCESS and REALTOR/LANDLORD OPEN ACCESS accounts have no costs associated to create or maintain their accounts. There are no required documents, just an online acceptance of TransUnion's terms and conditions and you get instant access to our screening service. There are no restrictions on copying the report and sharing it with others.

With REALTOR/LANDLORD OPEN ACCESS, your rental applicant enters the data about his property and the tenant's email address. Then we notify the applicant by email and text message (if you supply the tenant's cell#) to complete the report process. The customer has the option to choose who pays for the report.

With TENANT OPEN ACCESS, the rental applicant creates their account and buys the report. They can choose to apply from a list of rental units that have been posted in our system by landlords or choose to run a report on themselves and can provide this report to others. Reports are available for SIXTY days in our system.

To open an OPTIMUM-10 account, the customer needs:

  1. To sign a membership and end-user agreement. (e-signature or paper)
  2. We need a copy of a valid photo-ID (such as a drivers license or State ID card)
  3. A voided business check
  4. We need to verify the phone number
  5. Provide a copy of two of three items for landlords only, not real estate agents:
    • a property tax bill in the name of the applicant
    • eviction documents in the name of the applicant
    • a property assessors card showing the name of the applicant
  6. If the applicant is a real estate agent, a copy of their business license

All documents can be uploaded electronically

With all OPEN ACCESS products, it's the tenant that presses the submit button to generate the report Unlike OPTIMUM-10 where the owner gathers all the personal data on the rental applicant and submits the report request.

OPEN ACCESS allows the tenant to decide one more / last time if they wish to proceed with the rental application as they choose to proceed or not.

TenantTracks allows our customers to link directly to the Landlord Collection Agency, a licensed Consumer Collection company in Connecticut and try to collect tenant's past due balances and report their debt to the credit bureau.

There is a fee to begin collections, $19.99 per account and when money is recovered, the landlord receives 2/3 of the proceeds.

TenantTracks OPTIMUM-10 clients can report their renters monthly rental payment history directly to Trans Union, just like credit cards and banks report payments.

On-time rent payments will help build a credit score. Our system will report all rents as, "Paid as agreed," unless our customers must update the account for non-payment in any given month.

Our clients will receive two monthly reminders to update their accounts if needed. There is a small annual fee to use this service, call for more details.

Contact Us - Send Us A Message

Call 888-610-4710 or email us at info@tenanttracks.com

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